About Bowtie Solutions
Your strategic partner and outsourced Service BDC

Founded in April 2023 and led by industry veteran Matt Raymond, Bowtie Solutions was created to address the specific challenges dealerships and independent repair facilities face in service retention, growth, and profitability.

Meet Matt Raymond

Matt Raymond, our COO, has over a decade of experience in automotive business operations, with a deep understanding of CRM and DMS technology, specializing in automotive marketing for dealerships. During his tenure at Team Automotive Group, Matt oversaw the development of Team’s in-house BDC. Recognizing the industry-wide challenges in managing the business development side of automotive service centers, Matt and Kristin identified a need for a tailored solution. This led to the inception of Bowtie Solutions: an outsourced service BDC solution designed by dealers, for dealers.

What We Do

At Bowtie Solutions, we partner with automotive dealerships and repair facilities to keep customers engaged, service centers full, and increase their revenue.

Our services

Inbound Call Management:

We handle incoming calls with professionalism and efficiency, ensuring your customers receive the assistance they need promptly.

Proactive Customer Outreach:

Our team reaches out to customers proactively, enhancing customer satisfaction and loyalty through 100% customizable outbound campaigns.

Automated Appointment Scheduling:

We streamline the appointment booking process for you and your customers by scheduling service appointments directly into your system.

Our Commitment

At Bowtie Solutions, we are more than just a call center; we are Actual Individuals with real service industry knowledge. We promise to provide your customers the same care and attention they would receive in your store, fostering long-lasting customer relationships and driving your business growth.

We’re your strategic partner, dedicated to delivering customized strategies tailored to your unique needs.

Learn more about how Bowtie Solutions drives revenue for your dealership.

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Contact Us

By partnering with Bowtie Solutions, your business becomes our priority. Contact Us to learn more today!

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