For Independent Repair Facilities

Keep Your Service Schedule Full And Service Bay Busy

Challenges You Don’t Need To Have
A dealership car service shop mechanic checking off a recall service appointment checklist
  • Missed Calls: Swamped advisors, open time slots, and unhappy customers.
  • Lost Service Opportunities: No time to follow up on lapsed maintenance, high-value repairs, or proactive outreach.
  • Staffing Issues: Staffing gaps, constant turnover, and BDC management are a drain on your resources.
  • Poor Customer Retention: Long wait times and missed calls drive customers to your competition.
Our Solutions for Independent Repair Facilities
  • Overflow Call Support: We catch every call that you can’t during peak hours or after hours.
  • Full Inbound Management: We handle all service calls, so your team can focus on in-store customers.
  • Targeted Outbound Campaigns: Follow-ups, reminders, and reactivations designed to fill your service schedule.
  • Turnkey Service BDC: A fully managed, fully integrated BDC solution with zero management burden.
Customer trust
Why Independent Repair Shops Choose Bowtie
A smiling automotive service BDC agent talking with a customer.
  • Real Results: More service appointments. Higher retention. Better ROI.
  • Strategic Partnership: We work hand-in-hand with your team to deliver tailored solutions that drive revenue.
  • AI + AI - Actual Individuals: Omni-channel tech with real human interactions means your customers are in good hands.
  • Lower Overhead: No more management headaches or staffing gaps. Just results.
  • A Consistently Full Service Schedule
  • Better Customer Satisfaction
  • Reduced Overhead
  • Reliable Call Coverage
  • Clear Reporting and Insights
Two workers planning out a tailored solution for their operation
A headset for an automotive service BDC agent laying on a laptop.
Let’s Fill Your Service Schedule
Whether you need extra support or a turnkey service BDC, Bowtie keeps your repair shop running at full speed and full profit.
Contact Us to Get Started
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