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Car sales are a money maker for any dealership, that’s obvious. However, it’s easy to overlook the unsung hero of dealership financial health: service revenue. It’s reliable and a great source of stable income during times of uncertainty in the auto industry.
The year is winding down, and you know what that means: time to take a hard look at how this year went for your service department. Did your service department hit it out of the park, or are there a few areas where the ball dropped? Whether you have a lot to celebrate or you have room for improvement, now’s the time to set the stage for next year’s success. When you partner with Bowtie Solutions, we can help you track your metrics, set goals for the new year, and come up with a plan to stabilize your business ahead of an unpredictable year using nothing but service revenue. Read on to learn more!
In the automotive world, time isn’t just money, it’s everything. The faster your dealership moves, the happier your customers, and the more money you make. And let’s be real: nobody likes to waste time, especially not in the service lane. At Bowtie Solutions, we’re about making sure your Service BDC is smooth, quick, and profitable.
Automated answering systems? Everyone hates them—including you. So why make your customers suffer through trying to have a conversation with a machine when you don’t want to either. At Bowtie Solutions, we are a people first organization—technology helps us work smarter, but it doesn’t replace our actual individuals. We mix tech with a human touch—speeding things up without losing the personal connection your customers love.
At Bowtie Solutions, we don’t just talk about customer loyalty; we shape our policies and processes to prioritize keeping customers coming back time and time again. Becoming the dealer that a customer decides to return to year after year takes work, and we understand the intricacies of customer retention. In fact, according to the National Automobile Dealers Association, with a 70% customer retention level, dealers can expect 90% or better-fixed absorption.
One Size DOES NOT fit all. Much like our dealerships, our tailored solutions are unique. Our solutions are not one-size-fits-all. After we understand your operation inside and out, we are able to offer you a recommendation that is tailored to your operation.
When it comes to the financial health of your service department, a small problem can become costly. When you partner with Bowtie Solutions, we work to ensure that a) your service department is full; b) it remains full; and c) you avoid hiccups that might slow you down and hurt your revenue.
In today’s turbulent market, guessing isn’t an option for dealers. Success comes with strategic insights and planning, which is why we rely on actual data to craft custom strategies to meet your goals. By grounding our approach to Service BDC management in data, we can ensure efficiency and profitability for our dealers. The result? More money in your pocket and a streamlined path to success.
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