Your Service BDC for the Automotive Industry

An Automotive Call Center Solution

Created for Dealers by Dealers

Our Brand Portfolio

Who We Serve

We partner with Automotive Dealerships and Repair Facilities to keep your customers engaged and your service centers full through inbound call management, proactive customer outreach and automated appointment scheduling.

Auto Dealerships

A Streamlined and Cost-Effective Extension of Your Team

Independent Repair Facilities

Keep your Service Center Full and your Reception Lines Short

We are real people with service industry knowledge – we give your customers the same care and attention they’d receive in your store.

As an extension of your team, our Automotive Call Center Solution allows your team to put down the phone, sell and service in the lane – without the overhead or headache.

Our Services

Find the best people-powered solution for your business and your customers.

Inbound Call Management

Our trained agents cover your phones so your teams can focus on what they do best: service and sell in the lane.  

Proactive Customer Outreach

We keep your customers engaged through outbound service, retention and promotion campaigns that can be customized to your business and customer needs.

Service Appointment Scheduling

Our agents can schedule appointments directly into your system, filling your white space and keeping your service centers full.

Customized Support

We provide a custom script paired with relevant business information that your customers need to know when scheduling their service. Whether the question is “Where is the key drop box?“ or “Are there any loaner cars available?”, our agents will have the right answers.

Contact Us

By partnering with Bowtie Solutions, your business becomes our priority. Contact Us to learn more today!

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