Your Service BDC for the Automotive Industry
An Automotive Call Center Solution
Created for Dealers by Dealers
Join Other Dealerships Just Like Yours
Bowtie Solutions has been a standout partner for our dealership. Their professionalism, responsiveness, and personalized approach make them feel like an integral part of our team. It’s like having a dedicated and top-performing employee who consistently goes above and beyond. Their ability to understand our unique needs and contribute to our success has been remarkable. In the past year, Bowtie Solutions has played a pivotal role in helping us achieve our objectives. I wholeheartedly recommend them to other businesses seeking a reliable and results-driven partner.
Thank you, Bowtie Solutions, for your unwavering support.
I started at Beach Ford in April 2023. I was tasked with getting our Mobile Service started. Things were going well with one van and one technician and then we added another van and technician in October. I found I could not make enough calls in a day to fill our schedule for 2 technicians so we needed help. We joined up with Bowtie Solutions and they filled our schedule in 2 days. We were booked 2-3 weeks ahead and haven’t looked back. Theo and his team are very responsive as well. Whenever we need to make any scheduling changes or focus on specific needs, it is handled quickly and professionally. Bowtie Solutions helped us exceed our goals in 2023 and we are looking forward to continued success together in 2024 and beyond.
Matt and his team are exceptional at what they do.
They are specialists that put all the pieces of the puzzle together in the simplest way possible.
The communication and scheduling Bowtie provides lifts a weight off my shoulders time and time again.
I recommend them to anyone.
Who We Serve
Independent Repair Facilities
Find the best people-powered solution for your business and your customers.
Inbound Call Management
Our trained agents cover your phones so your teams can focus on what they do best: service and sell in the lane.
Proactive Customer Outreach
We keep your customers engaged through outbound service, retention and promotion campaigns that can be customized to your business and customer needs.
Service Appointment Scheduling
Our agents can schedule appointments directly into your system, filling your white space and keeping your service centers full.
We provide a custom script paired with relevant business information that your customers need to know when scheduling their service. Whether the question is “Where is the key drop box?“ or “Are there any loaner cars available?”, our agents will have the right answers.