Our Solutions | Bowtie Auto Solutions

Our Solutions

Inbound Call Management

Your people can put the phone down and do what they do best: Service and Sell in the Lane.

Our Agents Answer & Direct Calls For You

You’ll have peace of mind knowing that while you were helping your customer with their service, not a single call was missed.

Schedule Appointments Directly Into Your System

Bowtie agents will have direct access to your scheduling system and get customers the appointments they need, when they need them.

Tailored Scripts and FAQ’s

“Are there any loaner cars available?”

“Where’s the closest Starbucks?”

Our agents are an extension of your team, and can provide your customers with the answers they’re looking for pertaining to your business.

Inbound Call Reporting to Analyze and Plan

Bowtie Solutions can provide your team with detailed inbound call reporting that notes why, why and when your customers are trying to get in touch with you.

Proactive Customer Outreach

We keep your customers engaged.

Perfectly Timed Retention Campaigns

We know exactly when to reach out to your customers and bring them back in. Why? Because we’re dealers too.

Service Promotion Campaigns

Bowtie agents will have access directly into your scheduling system and get customers the appointments they need, when they need them.

Birthday/Anniversary Campaigns

You’ll never miss a customer’s birthday or an opportunity to show your customers how much you appreciate their business.

Customizable Campaigns

If you can think it, we can build it.

Service Appointment Scheduling

Our agents can fill the whitespace on your schedule.

Integrated Technology

Our software can integrate directly into your scheduling system, allowing our agents to book appointments for you.

Inbound & Outbound

Whether we’re handling your inbound calls or customer outreach, our agents are able to schedule appointments for you.

Fill Your Service Schedule

Our agents are a dedicated extension of your team, answering calls and handling your proactive customer outreach for you with one goal in mind: to fill your service schedule.

Increased Revenue

More appointments means more revenue. When your schedule is filled, all you have to worry about is serving your customers in your store.

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