We’re excited to share some big news: Bowtie Solutions has officially acquired Kayman Direct, and they’re now Kayman Direct, Powered by Bowtie Solutions.
This move expands our footprint, deepens our partnerships, and strengthens our shared mission: helping dealerships fill service schedules, improve customer retention, and drive measurable revenue growth.
What This Means For Us
Through this strategic acquisition, we’ve brought on 40+ new dealers across 7 states, 5 of which are new territories where Bowtie has never operated before. That means more markets served, faster response times, and broader coverage for our partners nationwide.
By bringing together Kayman’s trusted dealer relationships and Bowtie’s proven systems, analytics, and leadership, we’re able to deliver smarter solutions at scale without losing the personal touch that our partners know and love.
What This Means For You
To our current partners, you can expect business as usual, but with some exciting improvements:
- More Great People: Our team of AI-Actual Individuals just got bigger, giving us even more capacity to support your service department’s goals.
- Better Technology Integrations: You’ll see continued improvements in how we track, manage, and report on every customer call, and how we integrate with your systems.
- Detailed Analytics Reporting: More data. More insight. More actionable recommendations to help you make smarter service decisions.
- Expanded Bilingual Coverage: Because every customer deserves to be heard and understood.
If this is your first time working with Bowtie, welcome aboard!
We’re thrilled to have you join the family. You’ll find the same trusted people, the same dedication to your success, now backed by Bowtie’s expanded resources, technology, and expertise.
Your day-to-day won’t change. You’ll still work with the same team you know and trust, but with added horsepower behind the scenes to deliver even more value to your service department.
Looking Ahead To 2026
Whether you’re a loyal Bowtie client, Kayman Direct client, or are exploring Bowtie Solutions for the first time, we’re here to help you every step of the way.